The ConcedgeUSA team has 28 years of publishing, customer service, call center, data entry and outsourcing experience. A couple of orders a month or thousands of orders, we work with you to get the best value.
Unlike other outsourcing companies, the ConcedgeUSA team has an office in the U.S. and we ensure that your outsourcing experience brings you the savings you expect. With U.S. office hours, we can discuss your project and any issues when it is convenient for you.
A common complaint with outsourcing is quality, or lack thereof. The ConcedgeUSA team worked with a national client to outsource almost their entire art and data entry work. The client is still outsourcing after 3 years. Quality and productivity targets are still being met consistently.
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